📜 Terms & Conditions (Huamaya UK)
Last Updated: [21 / 8 /2025 ]
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the website huamaya.co.uk (“Website”) and purchases from Huamaya UK (“we”, “our”, “us”).
By using the Website or placing an order, you agree to these Terms. If you do not agree, you should not use our Website or purchase our products.
2. Who We Are & Contact Information
Trading Name: Huamaya UK
Registered Address: 3 High Chase, Harlow, CM17 9SA, United Kingdom
Phone: +44 7753 138207
Email: hello@huamaya.co.uk
3. Products & Pricing
3.1 We sell mushroom-based gummy supplements available as one-off purchases and subscription plans.
3.2 All prices are in GBP (£) and include VAT. Delivery costs (if applicable) are shown at checkout.
4. Orders & Subscriptions
4.1 One-off Purchases: Payment is taken at checkout. You’ll receive an order confirmation by email.
4.2 Subscriptions:
Recurring payments are taken monthly.
You may cancel, pause, or skip deliveries at any time before your next billing date by logging into your account or contacting us.
Cancellation will stop future payments.
4.3 We may refuse or cancel orders due to stock issues, pricing errors, or suspected fraudulent activity. Refunds will be issued if payment has already been taken.
5. Delivery & Risk
5.1 Delivery times and costs are shown at checkout.
5.2 Risk transfers to you once goods are delivered to your address.
6. Returns, Refunds & Cancellations
6.1 Consumer Right to Cancel: You have 14 days from receipt of goods to cancel, return the items, and request a refund (Consumer Contracts Regulations).
6.2 Subscriptions: Cancel any time before your next billing date to avoid renewal.
6.3 Faulty or Incorrect Goods: You may return items for a refund, repair, or replacement under the Consumer Rights Act 2015.
7. Supplement Disclaimer
Our supplements are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary. Always consult a GP if you are pregnant, breastfeeding, have medical conditions, or take medication.
8. Liability
Our liability is limited to the amount paid for the goods.
We are not responsible for indirect losses such as business interruption or loss of profits.
Nothing in these Terms limits liability for death or personal injury caused by negligence.
9. Data Protection
We process your data under the UK GDPR. See our Privacy Policy
for full details.
10. Intellectual Property
All content on our Website (text, images, branding, etc.) is owned by or licensed to Huamaya UK. It may not be copied or reused without permission.
11. Governing Law
These Terms are governed by the laws of England & Wales. Disputes will be handled by the courts of England & Wales.
🔒 Privacy Policy (Huamaya UK)
Last Updated: [insert date]
Huamaya UK is committed to protecting your privacy and handling your data lawfully under the UK GDPR.
1. Information We Collect
Name, address, email, phone number (for orders & delivery).
Payment details (processed securely via third-party providers, we do not store card numbers).
Account details (if you create one for subscriptions).
Technical data (cookies, browsing information).
2. How We Use Your Data
Process and deliver your orders.
Manage subscriptions and billing.
Communicate updates, offers, and service messages.
Comply with legal obligations.
3. Sharing Your Data
Delivery partners (to ship your order).
Payment providers (to process secure payments).
IT service providers (website hosting, email services).
We never sell your data to third parties.
4. Your Rights
Under UK GDPR, you can:
Request a copy of your personal data.
Correct inaccurate data.
Request deletion (“right to be forgotten”).
Withdraw consent for marketing.
Contact us at hello@huamaya.co.uk
to exercise your rights.
5. Data Retention
We keep order data for 6 years for accounting/legal purposes. Marketing data is kept until you unsubscribe.
6. Cookies
We use cookies to improve website functionality and personalise your experience. You can control cookies via your browser settings.
📦 Returns & Refunds Policy (Huamaya UK)
Last Updated: [insert date]
We want you to be happy with your purchase.
1. Right to Cancel
You may cancel your order within 14 days of receiving your goods.
Notify us by email at hello@huamaya.co.uk
Goods must be returned unused, sealed, and in original packaging.
2. Refunds
Full refunds (excluding standard delivery cost) will be issued once returned items are received. Return postage cost paid by customer.
Refunds are processed to your original payment method within 14 days.
3. Faulty or Incorrect Goods
If your product is faulty, damaged, or incorrect, contact us immediately.
We’ll arrange a free return and issue a refund or replacement.
4. Subscription Cancellations
Cancel anytime before your next billing date.
Refunds are not normally issued for subscription renewals already processed, unless faulty/incorrect goods are supplied.
5. Contact for Returns
Huamaya UK
3 High Chase, Harlow, CM17 9SA
Phone: +44 7753 138207
Email: hello@huamaya.co.uk
🍪 Cookie Policy (Huamaya UK)
Last Updated: [21/8/2025]
This Cookie Policy explains how Huamaya UK (“we”, “our”, “us”) uses cookies and similar technologies on our website huamaya.co.uk.
By continuing to use our website, you agree to the use of cookies as outlined below, unless you change your cookie settings.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve your experience, and provide analytical data about site usage.
2. Types of Cookies We Use
(a) Strictly Necessary Cookies
Essential for the website to work (e.g., checkout, login, security).
Cannot be disabled through our cookie banner, but you may block them in your browser (though some parts of the site may not function).
(b) Performance & Analytics Cookies
Collect anonymous data on how visitors use our website.
Help us improve functionality, usability, and content.
Examples: Google Analytics.
(c) Functional Cookies
Remember your preferences (e.g., language, region, login details).
Enhance personalisation and make browsing smoother.
(d) Targeting & Advertising Cookies
Track browsing habits to show you relevant adverts on our site and others.
Examples: Meta (Facebook/Instagram) Pixel, Google Ads.
3. Third-Party Cookies
Some cookies are placed by third-party services (e.g., Google, Meta, Wix apps, or other integrated tools). We do not control these cookies. You should check the third-party websites for details of their cookie use.
4. Managing Cookies
You can control and manage cookies in several ways:
Cookie Banner: When you first visit our site, you’ll see a cookie consent banner that allows you to accept, reject, or manage preferences.
Browser Settings: You can block or delete cookies through your browser settings. See your browser’s “Help” section for guidance.
Opt-Out Tools: For advertising cookies, you can opt out via tools like Your Online Choices
.
5. Changes to This Policy
We may update this Cookie Policy from time to time. Any significant changes will be notified on our website.
6. Contact Us
If you have any questions about our Cookie Policy, contact us:
Huamaya UK
3 High Chase, Harlow, CM17 9SA
📞 +44 7753 138207
📧 hello@huamaya.co.uk
✅ With this Cookie Policy, you now have the full legal compliance set for your website: